Why It Makes Sense to Shift from Change Management to Leading with Love
During a Zoom call the other day, a colleague asked if my consulting practice includes change management. “I don’t call it that,” I said. “I help people and organizations make practical shifts that...
View ArticleHow Coaching Makes A Difference In Leadership Ability And Satisfaction
This post originally appeared on Forbes. It’s wonderful to have someone else committed to your success as a leader—giving you developmental feedback and holding you accountable in ways that foster...
View ArticleEvery Organization Has Unique Problems. Most Leaders Need Support in 3 Areas
An executive asked me the other day, “When a company hires you to fix a problem, what do you look for?” It varies from organization to organization, but I described a pretty typical set of...
View ArticleWill Team Coaching Improve Your Team’s Abilities and Create the Change You...
When an executive-coach colleague asked me about the benefits of learning how to do team coaching, I couldn’t give her a simple answer. She saw it as a tool for improving intrateam relationships,...
View ArticleHow to Warn a Long-Time Employee They’re Falling Down on the Job
In our Zoom session last week, one of my executive coaching clients asked how he could give more effective correction and direction to a tenured team member. He knew what the content of the feedback...
View ArticleTeamwork Isn’t Useful. Here Are 5 Things That Are
During this difficult time, I’m getting numerous requests to talk about teamwork. In the midst of the pandemic, it can be harder to coordinate remote teams with so many people dealing with children,...
View ArticleHow to Intervene When Something’s Not Working
During his podcast, The Soul of Business, Blaine Bartlett asked me about my method for assessing conflict and other problems; I described some of the questions I use to start to identify what’s...
View ArticleHow to Lift Someone Who Falls Down on the Job
In a discussion about how to build high-performance teams, Transformational Energy Leadership podcast host Dr. Matthew Woolsey asked me a tough question: “What can leaders do when someone is really...
View ArticleHow to Stop Counterproductive Criticism and Coach Constructively
One of the most frequent concerns I encounter when I’m interviewing business people — regardless of whether they work on the frontlines or are members of boards of directors — is that they rarely hear...
View Article8 Ways to Prevent Participation and Innovation
Employees can be such a headache, especially the proactive ones! They’re always asking questions, wanting things to be either some new way or the way they used to be, or else they’re making suggestions...
View ArticleYou’ll Want to Try This Surprising Twist When You Give Feedback
Standard guidelines for performance feedback call for content that’s specific, behavioral rather than personal, consistent, and delivered immediately after the triggering situation. But I’d like to...
View ArticleWarning! Coaching Won’t Improve these Employee Problems
Lately, more and more leadership development, employee feedback, and general management is being outsourced from actual business decision-makers to Human Resources business partners and professional...
View ArticleThis Is How to Give Feedback but Not Make People Feel Stupid
“Oh, heavens,” I thought, “I’ve offended her!” I had wanted to be helpful and friendly, but instead I was confusing and possibly insulting — I had given feedback as if the problem was with the person,...
View ArticleThe Painful Responsibility of Staff Failure
I just got a call from a senior leader: A community outreach staffer was causing his management team some consternation. When he was hired 18 months ago, he’d approached every job with zest,...
View ArticleHow to Get the Best from an Anxious Leader
After working for a number of months with a vice president who’s had a successful career trajectory in a well-regarded firm, I realized that every few years I meet leaders who are noticeably anxious —...
View ArticleHow to Get the Best from an Anxious Leader
After working for a number of months with a vice president who’s had a successful career trajectory in a well-regarded firm, I realized that every few years I meet leaders who are noticeably anxious —...
View ArticleHow Are You Reacting to Feedback?
It can be even tougher to accept feedback than it is to give it. It’s never easy to hear that your idea, behavior, or effort didn’t have the desired effect or wasn’t well received. When you’re given...
View ArticleHow to Deepen Feedback and Foster Improvement
The real problem with feedback is that, regardless of how skillfully it’s given, people often don’t know what to do with it. Recent neuroimagery research by Richard Boyatzis at Case Western University...
View ArticleHow to Cope When Disagreement is Required
In last week’s post, an exec who didn’t wish to appear picky or small-minded missed the chance to address difficult and inappropriate situations created by her subordinate Xerxes when they were still...
View ArticleHow to Help Your Employees Learn Self-Reliance
Luckily, some people have a natural instinct for analysis, judgment, hypotheticals, calculation of risk, and recovery from error. Some people with these skills were well trained, managed, and mentored...
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